Lysties

I can't sign in

Don't worry, this is usually quick to sort out. Find the closest match below.

  • Wrong email or password: check the address for typos. If you forgot your password, see “If you forgot your password”.
  • A code isn't working: codes last ten minutes. Ask for a new one and use the latest email.
  • “Too many attempts”: wait a minute and try again.
  • You signed up with Google or Apple: use the same button to sign in, not an email and password.
  • You deactivated your account: write to [email protected] from its email address and we can bring it back.
  • “Your session has ended”: that just means it's time to sign in again.

Still stuck, or no longer have access to your email? Write to [email protected] and tell us what you see.